Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how Lauraboutiquelondon ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our services, make a purchase, or otherwise communicate with us (together, the "Services"). Here, "you" refers to you as a customer, visitor, or any individual whose information we collect.

Please read this policy carefully. By using our Services, you agree to the collection, use, and sharing of your information as described below. If you don't agree, please don't use our Services.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we do, we'll post the updated version here and revise the "Last updated" date above.

What Information We Collect

The information we collect depends on how you interact with us. It generally falls into three groups.

Information you give us directly — such as your name, billing and shipping address, email, phone number, order details, payment confirmation, account login details, and anything you include when you contact our support team.

Information we collect automatically — when you browse our site we may collect usage data such as your IP address, device and browser type, network details, the pages you view, and how you interact with our Services. We gather this using cookies and similar technologies.

Information from third parties — we may receive information from partners who help run our business, including our ecommerce platform (Shopify), payment processors, shipping partners, and analytics or advertising providers. Any such information is handled according to this policy.

How We Use Your Information

Providing our Services. We use your information to process payments, fulfil and ship orders, manage returns and exchanges, maintain your account, and keep you updated about your purchases.

Marketing. With your permission where required, we may send you promotional emails, offers, and product updates. You can opt out of marketing messages at any time.

Security and fraud prevention. We use your information to detect and prevent fraud, protect accounts, and keep our Services secure.

Support and improvement. We use your information to respond to your questions and to improve how our website and Services work.

Cookies

Like most online stores, we use cookies and similar technologies to keep our site running, remember your preferences, analyse how the site is used, and personalise your experience. For details on the cookies used by our Shopify platform, see https://www.shopify.com/legal/cookies.

Most browsers accept cookies automatically, but you can usually adjust your settings to block or remove them. Please note that disabling cookies may cause parts of the site to stop working properly.

How We Share Your Information

We may share your personal information in the following circumstances:

• With service providers who work on our behalf, such as payment processors, fulfilment and shipping partners, IT providers, analytics services, and customer support tools.
• With marketing and advertising partners, who use the information under their own privacy notices.
• When you ask or consent for us to share it, for example to deliver your order.
• In connection with a business transaction such as a merger or restructuring, or to comply with the law, enforce our terms, or protect our rights and the rights of others.

We do not sell your sensitive personal information.

Third-Party Websites and Links

Our site may link to websites operated by others. We aren't responsible for the privacy practices, content, or security of those sites, and a link doesn't imply our endorsement. We encourage you to read their policies before sharing any personal information.

Children's Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with their information, please contact us so we can remove it.

Security and Data Retention

We take reasonable steps to protect your information, but no method of transmission or storage is completely secure, so we can't guarantee absolute security. We recommend not sending sensitive information through insecure channels.

We keep your personal information only as long as needed to provide our Services, meet legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• The right to access the information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to data portability
• The right to restrict or object to our processing
• The right to withdraw consent where we rely on it

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding, and we won't discriminate against you for exercising your rights.

Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve them. Depending on where you live, you may also have the right to contact your local data protection authority.

International Users

Your personal information may be transferred to, stored, and processed outside the country where you live. Where required, we rely on recognised legal safeguards, such as the European Commission's Standard Contractual Clauses, for international transfers.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, please contact us:

Store name: Lauraboutiquelondon
Company name: Reylogistics
Company address: Runmolenstraat 68, 1333AR, Almere, Flevoland
Company number: 84299363
Email: info@lauraboutiquelondon.com

Customer Service Hours

Business Days: Monday to Friday, 8:00 AM to 5:00 PM
Saturday and Sunday: Closed
Response time: within 24 hours