Shipping policy

Processing Time

Please allow 1–2 business days (Monday to Friday) for us to process and ship your order. Every package includes a tracking number, and an express delivery option is available at checkout.

Order Cut-off Time

Our daily cut-off time is 17:00 London time (GMT). Orders placed after this will be processed on the next business day.

Shipping Time

Once your order has been processed, please allow the following time for delivery:

United Kingdom — Free Shipping: 3–10 working days (Monday to Friday), FREE

We ship using trusted carriers including Royal Mail, Evri, and DPD. Business days are Monday to Friday and do not include weekends or public holidays.

Order Tracking

Once your order ships, you can track it any time on our Track Your Order page using the tracking number or order number from your confirmation email.

Where We Ship From

All of our products are shipped from our warehouse in Ningbo, China: Lane 1177 Jianlan Road, Meixu Street, Yinzhou District, Ningbo, Zhejiang, 315100, China.

Important Notes

Transit times are estimates and may vary due to circumstances outside our control, such as customs delays, courier issues, or weather.

Customer Service

If you need to reach our customer service team, email us any time at info@lauraboutiquelondon.com or visit our Contact Us page — we'll be happy to help.

Contact Information

Store name: Lauraboutiquelondon
Company name: Reylogistics
Company address: Runmolenstraat 68, Almere, Flevoland, 1333 AR, Netherlands
Warehouse / return address: Lane 1177 Jianlan Road, Meixu Street, Yinzhou District, Ningbo, Zhejiang, 315100, China
Company number: 84299363
Email: info@lauraboutiquelondon.com
Tel: +44 7520 689231

Customer Service Hours

Business Days: Monday to Friday, 9:00 AM – 6:00 PM (GMT, London time)
Saturday and Sunday: Closed
Response time: within 24 hours